Herbal Essences Aerosol Dry Shampoo Spray Voluntary Recall Statement

What You Need to Know:

We have made the decision to voluntarily recall aerosol dry shampoo spray products produced during an isolated timeframe.

Which Products Were Recalled?

Please reference the image to see the current product in market, followed by the list of products with names, UPC codes, and the production codes for the impacted products. If your product looks different, please refer to the UPC and production code.

UPC Description Production Codes
066400172242 Herbal Essences Revitalize Cucumber & Green Tea Dry Shampoo Aerosol Spray, 140g 9149144504, 9150144504
190679000330 Herbal Essences Cucumber & Green Tea Dry Shampoo Aerosol Spray, 50g (Travel size) 9241144504, 0328144504
190679003652 Herbal Essences Refresh Blue Ginger Dry Shampoo Aerosol Spray, 140g 8310144504
066400171795 Herbal Essences Daily Detox Volume Crimson Orange & Mint Dry Shampoo Aerosol Spray, 140g 0087144504, 0247144504, 1015144504, 8354144504, 8355144504, 9121144504, 9122144504, 9219144504, 9320144504

Production codes can be found on the bottom of the can, see below image as an example for reference.

ProductionCode.CANADA-370x312

Why were the products recalled?

We decided to voluntarily recall these products to the consumer level due to unexpected levels of benzene detected in products. Daily exposure to the level of benzene detected would not be expected to cause adverse health consequences and we are conducting this recall out of an abundance of caution.

How do I request reimbursement?

To request reimbursement for your impacted product, please complete one of the below:

  1. If you have 1 product, click here
  2. If you have 2 products, click here
  3. If you have 3 or more products, click here

What is Benzene?

Benzene is a chemical compound released to the environment by both natural and industrial sources. It is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally. Based on exposure modeling and the cancer risk assessments published under the U.S. Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in our testing would not be expected to cause adverse health consequences. That said, out of an abundance of caution, we are voluntarily recalling these aerosol dry shampoo spray products. Nothing is more important to us than the safety of the consumers who use our products and the quality of the products we ship.

Consumer Guidance

Consumers should stop using these aerosol products and appropriately discard them. Please follow your local disposal procedure for aerosol products. Information can be found through your local waste management services.

For further questions regarding the recall, please visit our FAQs or call our Consumer Care Team at 1-888-674-3631 between 9:00am-6:00pm EST Monday through Friday.

Adverse reactions or quality problems experienced with the use of this product may be reported to Health Canada either online or by regular mail.

This recall is being conducted with the knowledge of Health Canada.

FAQs

Does this recall impact Herbal Essences liquid shampoos, liquid conditioners, styling products or treatments?

No. All other Herbal Essences products are not impacted by the scope of this recall and may continue to be used as intended.

If my production code is not listed in the scope, is it safe for me to use?

Yes. Those aerosol dry shampoo products with production codes outside of those listed were produced during a different timeframe and may continue to be used.

Should I be concerned?

We initiated this voluntary recall out of an abundance of caution. Daily exposure to benzene in these aerosol dry shampoo spray products at the levels detected in our testing would not be expected to cause adverse health consequences.